admin@townewebacs.online

Updates:

Get upto 4%* on our Savings Account Balances with Towne Web Ac..

Dear Customer, We have launched Video KYC facility for New customer to open savings ac

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Faq’s

Frequently Asked Questions

Find answers to all your queries about our service.

  • How do we obtain your consent?

    Depending on the situation and the sensitivity of the information, your consent may be obtained in different ways. It may be expressed in writing or implied, provided to us verbally, electronically, or through an authorized representative. For example, when you provide us with your personal information when you apply for a product or service with us, or continue to use a product or service without objection, you are consenting to the terms and conditions of our privacy-related documents and our Towne Web Ac. Client Privacy Policy.

  • What collection, use, or sharing of your information is "permitted or required by law"?

    Under our Towne Web Ac. Client Privacy Policy, Towne Web Ac. may collect, use, or share personal information where it is "permitted or required by law." This includes information collected, used, or shared where: It is permitted under applicable law without consent, such as an investigation of a contravention of the laws of Towne Web Ac., a province, or a foreign jurisdiction.
    It is required under other laws, such as applicable anti-money laundering and anti-terrorism laws and regulations that require the collection of certain information when you open an account with Towne Web Ac..
    It is collected, used, or shared with regulators or self-regulatory organizations, in accordance with their applicable rules, codes, guidelines, expectations, or requests.
    It is collected, used, or shared under codes, programs, or principles publicly adopted by Towne Web Ac..

  • What information do we collect about you to "qualify you for products or services"?

    In accordance with applicable privacy law, Towne Web Ac. collects information about you that is reasonably required to process the application for the product or service for which you have applied. For example, we may obtain your credit report to help qualify you for credit products or deposit accounts with overdraft protection, or hold or withdrawal limits.

  • When do we exchange information with credit bureaus about you?

    When you hold a credit product with Towne Web Ac., like a credit card, loan, line of credit, or mortgage, or a deposit account with overdraft protection, or hold or withdrawal limits, we will exchange information about you with credit bureaus on an ongoing basis for as long as you hold the product and for a reasonable time afterward. This may include information about your current and past credit accounts, such as type, amount, payment history, collections actions, legal proceedings, or other information that the credit bureau has collected from your other lenders.

  • How long do we retain your information?

    The length of time we keep your information will vary depending on the product or service and the type of information we have. We keep your information for as long as we reasonably need it for customer service, legal, or reasonable business purposes.

  • What personal information does Towne Web Ac. share with service providers?

    Information may be shared with or accessed by our service providers so that they can perform services on our behalf, such as data processing. We limit sharing to what is required to perform the services and use contracts and other measures with our service providers to maintain the security of your information.

  • What is biometric information?

    Biometric information is the measurement of physical and behavioral characteristics, such as facial features and voice patterns, that enable machines to verify identities. This may be a digitized profile of your voice (voiceprint) that allows us to verify your identity when you call us.

  • How can you protect your privacy?

    Notify a banking center or office where your account is held immediately if your Towne Web Ac. debit or credit card is lost, stolen, or retained by a bank machine, or if you believe someone has obtained your card number, PIN, password, or answers to your online personal verification questions.